We're here to help...

Previous Next
1 of 4
Important notice
Some customers have reported issues with the TalkTalk set top box freezing at one of the following on-screen messages: "Nearly ready", "Waking up", "Maintenance mode"...
Some mobile customers will be unable to view their latest mobile data usage in myaccount or via the mytalktalk app, affected customers may also not receive an alert for going over their usage limits...
Some customers have reported issues viewing On Demand content on their Sky boxes when connected via a Sky On Demand Connector...
Please be aware some customers have reported receiving calls from a 3rd party company claiming to be TalkTalk in an attempt to gain access to your computer or personal information

Fibre help


Get the best out of your Fibre with our help and support guides.


Fibre Help & support 

Got a Question?

Ask the Community

This is where you can
get help from our
fabulous members.

Ask the Community

Moving Home ?

Home move

Our new online service is quick, easy and hassle free.

My Account Online

My AccountManage your account
online, view bills and payments.

New to TalkTalk?

new to TalkTalk

Need help getting started or thinking of joining TalkTalk?