TalkTalk Help

About Mobile Parental Controls

At TalkTalk, we believe all our customers should feel safe and secure when using the internet. Mobile Parental Controls mean that adult content such as pornography, gambling and violent games is filtered out when you use the internet on your phone. This is designed to help protect under 18s from accessing inappropriate content and is turned on by default on all our phones. If you want to turn it off, please Contact us.

It's important to remember that Mobile Parental Controls will only apply to websites accessed over our mobile network. If you connect the phone to your home broadband using wireless then you can use our unique online security service HomeSafe™, which lets you control the types of websites your household can access, across every single device that connects to your home broadband. It's free and easy to set up through My Account.

There is also lots of advice to help you keep you and your family safe online in our Security Centre.


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