TalkTalk Help

About our SIM Only plans

Our SIM Only service is available to all existing TalkTalk customers providing you with all the calls, text and data allowance you need. It's easy to sign up online and you can also keep your existing mobile number.

Our SIM Only Plans

Tariff Contract Included minutes Included SMS Included Data Double Data
(When you buy online) 
Value 30 Days   100 250 100MB 200MB
Small 12 Months Extra Data 250 Unlimited 150MB 300MB
Extra Minutes 300 250 125MB 250MB
Medium 12 Months Extra Data 400 Unlimited 500MB 1GB
Extra Minutes 500 Unlimited 350MB 700MB
Large 12 Months Extra Data 1000 Unlimited 3GB N/A
Extra Minutes 1000 Unlimited 700MB 1.4GB

You'll see our current SIM only plans displayed above. To view the great value monthly charges and for any promotional offers, please visit our website.

TalkTalk Mobile website



  • Our SIMs come as Standard, Micro and Nano so you can match them with any smartphone
  • You can keep your number - nice and easy
  • Voicemail is included in your minutes allowance. If you run out of minutes, it’s on us.
  • You can also make free calls to TalkTalk Mobiles and SIMs in your household and to your TalkTalk home phone

Here are some of the most common questions about our SIM Only mobile plans.

What if I'm on a older SIM Only plan?

If you're on one of the older TalkTalk SIM Only plans and would like to change to a new one, please Contact us and we'll arrange it for you.

You'll carry on with your existing inclusive allowance until the end of your current billing period, and then you'll switch to the new plan with the new inclusive allowance When you change plan we'll let you know exactly when that switch will happen.



Do I have to be a TalkTalk customer to sign up to the SIM Only plans?

Our range of leading mobile phones and great value SIM only plans are exclusively for TalkTalk customers.

Not a TalkTalk Phone, Broadband or TV customer? Sign up online today.



How much are the charges outside my monthly allowance?

Most UK mobile and UK landline numbers are included in your monthly allowance. However there are some numbers and services that are chargeable. You'll find a list of the out of bundle charges clearly explained in our Mobile Pricing page.
Don't forget calls to Customer Services, your TalkTalk landline and any other TalkTalk SIM registered to your account don't use up minutes included with your allowance.


Can I keep my mobile number?

Of course you can!
Your TalkTalk mobile SIM card needs to be active before you can transfer your existing number. So once you receive your SIM card just activate your service and request the transfer yourself online through My Account. You'll need your PAC, your current TalkTalk mobile number and the number you wish to transfer. You'll be able to choose a preferred transfer date (Monday to Friday) and your number will transfer on that day. We’ll do the rest and keep you up to date throughout the transfer with text alerts.

For further details on porting your number see Port my number.



What phones can I use a TalkTalk SIM in?

Almost all mobile phones that work in the UK will work with a TalkTalk SIM card. However, there are a couple of things to be aware of.
  • Some networks 'lock' the handsets they sell so they can only be used on their network. If you give your old network a call though, they'll unlock it for you. In some cases that might mean paying a small fee.
  • We offer all 3 types of SIM card (Standard, Micro and Nano), for more information please see What kind of SIM do I need?


What if I change my mind?

We're sure you'll love your new SIM only plan, but if you do change your mind within the first 7 working days you can cancel without any fuss. Beyond 7 days there may be additional fees to pay if you want to cancel.

If your needs change part way through your contract, you have three options:

  1. If you just need to change the amount of inclusive calls, texts and data you get, you can switch to one of our other SIM Only plans at any time.
  2. If you need a new phone, you can move to one of our handset plans and receive a great new phone on a new contract. Please see TalkTalk Mobile Upgrades for more information.
  3. If you'd prefer to cancel your SIM altogether, then you can do so by agreeing to pay the charges equivalent to your remaining contract period in one go on your next bill.

Please Contact us to discuss your options.



What happens if I'm not at home for the SIM card delivery?

Don't worry if you are not at home. Our packaging isn't too large so will fit through most letter boxes. If for some reason it doesn't fit through your letter box, Royal Mail will leave a note with instructions on how to collect the package from your local Sorting Office.
Unfortunately we aren't able to provide you with specific times or days for delivery. Please see Where is my mobile or SIM order? for more information.


How do I know how many free minutes, texts and data I have left?

You can track your Mobile bundle usage and any out of bundle charges at any time in My Account. Please see tracking your mobile usage for full details.






How to claim your free SIM

I'm a Plus TV Customer

We believe you should always keep saving. And that goes for mobile too.

New! All Plus TV customers are now eligible for a free mobile SIM worth £5 a month packed with minutes, texts and data - all as standard with your package, whilst you’re within your TV contract. That’s £90 worth of mobile just for you. It’s simple, it’s flexible and there’s no lengthy contract, no extra costs and no catches.

Every month your free mobile SIM worth £90 gives you

  • 100 UK Minutes
  • 250 Texts
  • 200MB of data

Already a Plus TV customer? Redeem your free mobile SIM now in My Account. Please see About your free SIM (for Plus TV customers) for more information.

It’s just one more way we’re helping you be better off.

Think you may need more? Why not add the Double Allowance Boost for just £2.50 a month. You can add the Boost anytime in My Account and it'll give you:

  • 200 UK Minutes, 500 Texts, 400MB of Data
  • No long term commitment. Cancel the Boost at anytime in My Account.


I'm a Plus Calls & Broadband Customer

We believe you should save as much on your mobile as you do on your phone and broadband. That’s why as a Plus customer we’re giving you a voucher code worth £5 a month to redeem on our £5 Value SIM, so you can enjoy 100 minutes, 250 texts and 200MB of data - completely free. If you need more minutes, texts or data, you can always use your voucher code towards any plans of £5 or above. Simply go to our SIM offer page and select the SIM you want, then enter your voucher code at the checkout. You'll find your voucher code on the update letter or email we've sent you.

If you’re already taking advantage of a TalkTalk SIM Only package, then your £5 discount will be added automatically that will show as 'PDP discount' on your bill.





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