TalkTalk Help

About the TalkTalk Player

The TalkTalk Player is exclusively for our Essentials TV and Plus TV customers, and is home to all the latest blockbusters, catch-up and additional channels at the touch of a button. Choose from free to watch included channels, add great value Boosts and enjoy the latest releases to rent in TalkTalk Box Office. Simply press the TalkTalk button on your remote to explore.

 

Please select a tab below for more information on using the TalkTalk Player. If you're experiencing problems in the TalkTalk Player you'll usually see an error code and steps to help you resolve the problem. For further help, please visit TalkTalk Player Error Codes.

 

The best & quickest way to access the TalkTalk Player is via the TalkTalk button on your remote. This will take you straight into the welcome screen, where you can simply press OK to view the home screen (which will look similar to the below) from which you can access all the channels, movies and programmes available. Remember, you'll need to make sure your YouView Box is connected to broadband to be able to enjoy On Demand content.

 

Home screen

On the home screen you'll find:

  • Included channels: the channels that are included in your TalkTalk package

  • Currently watching: Resume programmes you have started watching

  • Extra channels: Add more of your favourites to your plan.

 

Watching TalkTalk TV

Watching content on your YouView Box couldn't be simpler. You can pause, fast-forward, rewind and resume play of your chosen content with the relevant buttons on your TalkTalk remote. For more information, see our Remote User Guide. If you stop playing a movie or programme before you've reached the end, don't worry. When you go back to the TalkTalk Player it will remember where you stopped watching, and you can simply resume play.

Fast forwardResume

 

Included Channels & Watchlist

Your included channels come at no extra cost with your TalkTalk plan. Simply head to Included Channels in the TalkTalk Player to view them. For a full channel list, please visit our TV Channels Guide.

Your Watchlist is a great feature that lets you keep track of programmes you want to watch at a later date. You can add any programme or movie to a watchlist that has a yellow ‘add to watchlist’ icon displayed in the bottom right-hand corner of the screen.To remove, just enter the Watchlist and select the programme or movie that you want to remove by pressing the yellow button on your remote control whenever you see the ‘Remove from Watchlist’ icon at the bottom right of your screen.

You can also manage your watchlist from anywhere, using the TalkTalk TV app.

 

Included ChannelsWatchlist

TalkTalk offer a great range of additional content you can purchase to customise your TalkTalk plan with your favourite channels, programmes and movies. From series and box sets available to buy, to movie rentals, Boosts and much more. For classification of content, we work with the British Board of Film Classification (BBFC) and TV Studios to give accurate ratings.

 

Buy to Own

Buying content in the TalkTalk Player only takes a few steps. Any content available to buy will show Buy Now on the programme image. Simply select what you want to watch, and click on the Buy button for your chosen version. Enter your TalkTalk PIN to confirm your purchase, and once complete your chosen content will start to play. For more information on this feature, please visit Buy to Own.

 

Purchase screen

 

Box Office Rentals

Renting a movie is made easy using the TalkTalk Box Office located in the TalkTalk Player. Once you have found what you want to watch, simply select it by pressing OK and you will be taken to the purchase screen. This will display more information about the movie including: the storyline, the price, how long you can rent it for, the rating and the movie’s duration. In some instances you will be offered the option to watch in High Definition (HD) as well.

You'll be prompted to enter your TalkTalk PIN to confirm the rental.

 

Extra contentEnter PIN

 

Boosts & Extras

The Extra Channels section will show you all the content that isn't part of your current subscriptions. Highlighting a channel will display either subscribe or a rental price.

  • Subscribe means this channel is part of a TV Boost. You can subscribe directly via your YouView Box where you'll be prompted for your TalkTalk PIN. Once you've subscribed to the associated Boost, you will be able to view all content within the channel at no extra cost. Find out more about TV Boosts.

  • Rental refers to channels that contain movies or shows that are pay-per-view. You will be provided more infomation on the price and rental length e.g. 48 hours on the purchase screen and you'll need to enter your TalkTalk PIN to confirm your rental. 

Extra Channels

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