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TalkTalk TV has two different PINs that you'll need to manage different features of the TV service separately. Make sure you keep your PINs safe so they're ready for when you need to use them, and we recommend setting both PINs as the same to make them easier to remember. For the YouView PIN, you can also set a security question to add an extra layer of security. You'll be prompted to do this the first time you change your YouView PIN.
While we're working on My Account you'll need to contact us if you're having problems with your TalkTalk Pin. We're really sorry for any inconvenience caused. Remember that your pin is set as the last 4 digits of your home telephone number by default. If you're not sure what your telephone number is then dial 17070 and you'll hear your number read back to you.
Add The TalkTalk PIN
Add The YouView PIN & security question
If you've opted to remember your TalkTalk PIN when purchasing content, you'll have the option to clear the saved PIN every time you make a purchase. If you've saved your PIN and then changed it in My Account your YouView Box will automatically remember the new PIN.
To clear the saved PIN follow the steps:
On your remote press the i button to change the PIN settings
Press OK to clear your PIN.
From now on you'll be prompted to enter your PIN when making purchases