TalkTalk Help

Accessing my emails

Accessing your TalkTalk webmail account is simple. Find out how to log into your account and take a look at some of the features you can use.

If you haven't created your talktalk email yet then take a look at managing your email in My Account. If youve already got email up and running and just want to change your password then use our quick guide for changing your email password

Where do I log into Webmail?

We've made it easy to log into webmail, with three simple ways:

  • Visit the TalkTalk Homepage at and click the Mail tab on the top right. You'll then see the login page where you enter your username and password.
  • Make TalkTalk your homepage - This way every time you open your web browser you'll go straight to TalkTalk, and you just need to click Mail.
  • Type into your browser which will take you directly to the log in page.

Remember, you'll need your TalkTalk email username and password ready to log in. Forgotten them? Visit I've forgotten my email password for a reminder or a new one.

If you are unable to log into webmail after following these steps we are here to help.

If you find that you can log in but the page is blank, take a look at the troubleshooting steps for mailbox or emails not displaying.


How do I send an email?

Follow the steps below to create and send an email:

  1. Log into Webmail. Forgotten your password?
  2. Click Compose. If you can't see this option, you may need to click Mail Home first to take you to the homepage.
  3. A blank email will open ready for you to complete with the following:
  • Add one or more email addresses in the To box.
  • Use the CC (copy) or BCC (blind copy) boxes. If you can't see these options, you may need to click on more options or click the CC and BCCicons on the right of the To box.
  • Add a subject
  • Enter your message

Then click send.

We are here to help if you have any problems sending or receiving email in Webmail.

What features are available?

Can I use an email client?

Yes you can use an email client with our email service. If you do not want to use a client then you do not need to set one up.

We recommend that you use IMAP and not POP3 as this will stop the emails being removed from our servers.

If you are confident in setting up an email client then you will only need the email settings.

If you would like some help setting up the client then take a look at our support for setting up a client.

If you have any problems using your email then use our email troubleshooting steps to resolve the problem.

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