TalkTalk Help

Android phone settings

To browse the Internet and use picture messaging you'll need the TalkTalk settings. 

If you've purchased a mobile handset directly from TalkTalk Mobile your settings will either be pre-loaded or automatically sent when the SIM is inserted into the handset. 

 

Shortly after inserting your SIM you may receive a text message (SMS) from us advising that your new settings are on the way, followed by another message containing the link to download them.

 

If you do not receive a text message within a couple of minutes and the settings are not pre loaded, please text the word "TALK" to 40127 and we'll resend them to you.

On some handsets, settings may be received as a 'Network Configuration Message' and not as an SMS, so keep an eye out for this! These may appear in the 'drop / pull down Notifications' section.

The below steps will walk you through checking if the settings are installed correctly and manually setting them if you don't receive them via text/Network configuration message.

Check if TalkTalk Settings are pre loaded/installed correctly

  1. Tap Menu then Settings

    Settings
  2. Tap Wireless and networks

    Wireless and networks
    NOTE: Menu sequence may differ depending on Android version being used
  3. Scroll and tap Mobile networks

    Mobile networks
  4. Scroll and tap Access Point Names

    Access Point Names
    NOTE: On some Android devices you may need to select 'Network Settings' before Access Point name
  5. Tap TalkTalk WAP

    TalkTalk WAP

    NOTE: Some Android devices may show TalkTalk or TalkTalk Mobile
  6. Ensure TalkTalk WAP is highlighted. Your handset is now ready to browse the Internet and send / receive picture messages.

    NOTE: If TalkTalk is not shown in the APN list then settings are not preloaded and you will need to input them as described below.
 

 

How do I input settings manually?

  1. Tap Settings

    Settings
  2. Tap Wireless and networks

    Wireless and networks
    NOTE: Menu sequence may differ depending on Android version being used
  3. Scroll and tap Mobile networks

    Mobile networks
  4. Scroll and tap Access Point Names

    Access Point Names
    NOTE: On some Android devices you may need to select 'Network Settings' before Access Point name
  5. Tap the Menu key and select New APN

    New APN
  6. Enter the following details
     Edit APN  

    Name: TalkTalk

    APN: mobile.talktalk.co.uk

    Proxy: Not set

    Port: 8799

    User name: (Leave blank)

    Password: (Leave blank)

    Server: Not set

    MMSC: http://mms.talktalk.co.uk/servlets/mms

    MMS proxy: 212.183.137.12

    MMS port: 8799

    MCC: 234

    MNC: 15

    Authentication type: Not set

    APN type: Not set (some Android devices may show Internet + MMS)

  7. Press the Menu button on the handset and select Save.

    Save

    IMPORTANT: Settings must be SAVED otherwise you will need to input them again
  8. Next to the TalkTalk APN will be a round box which needs to be selected. Once selected it will turn green to indicate default and you will be ready to use the Internet and receive MMS messages.

    TalkTalk WAP


Please ensure you have carried out the above steps. You can also refer to your User Guide or check the Manufacturer's support page.

If the handset is still not functioning correctly please call the Handset Technical Support Team free from your TalkTalk landline on 0870 087 8751.

 

 

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