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TalkTalk’s home phone Voicemail service takes recorded voice messages for you when you can’t get to the phone or are busy on another call. It’ll store them in your mailbox so you can listen to them when you’re ready.
You’ll receive Voicemail messages if you have either Voicemail or Voicemail Plus activated.
Find out how to activate your Voicemail.
You’ll know when you have a message from a special dial tone when you pick up the phone. If you hear a broken or stuttered dial tone, that means you have a message waiting for you.
To retrieve your TalkTalk Voicemail messages, you’ll need a touch tone phone. You can do simply by dialling whenever you hear a stuttered dial tone.
When you’ve listened to your message, you’ll hear the following options:
To listen to messages remotely, you’ll need to have Voicemail Plus activated. It costs a little each month, but that’s because of all the added extras you get including up to 30 messages, personalised greetings and remote access.
Find out more about Voicemail Plus.
Before you can listen to your messages remotely, you’ll need to change your Voicemail PIN. You can do this from your own home phone.
To change your PIN, simply dial and then dial to change your personal options. Now simply follow the instructions you hear on the phone to change your PIN – remember to choose something memorable, make a note of it and put it somewhere safe.
If you reach your free standard Voicemail limit of 10 messages, callers will not be able to leave any new messages. Please delete any unwanted messages to free up some space. When you’ve listened to a message you no longer need, simply dial to delete it.
If you need more message storage, please see how to turn on Voicemail Plus that gives you up to 30 messages, personalised greetings and remote access for just £2.55 a month.