TalkTalk Help

How do I renew my contract online?

Renewing your contract online is simple - if your contract is due for renewal you'll find an offer online which you can sign up to in a few quick steps. If you're looking for your renewal date because you're thinking of leaving us, please get in touch. As a valued customer we don't want to see you go, so if there's anything we can do to help we'd like to hear from you. 

Call us now

 

0870 444 1820

or 0203 441 5550

Free from your TalkTalk phone

 

If you're thinking of switching to another provider, it's worth knowing all the facts so you can make the right decision for you. TalkTalk customers save on average £124 vs BT, £255 vs Sky and £300 vs Virgin Media so there are plenty of great benefits of being a TalkTalk customer.

 

The benefits of being a TalkTalk customer:

  1. Truly unlimited broadband as standard - no penalties like BT's £5.60 fee for every 5GB exceeded. 

  2. Pay the same price even if you're out of contract - BT charge up to £11.30 per month for being out of contract. 

  3. Free calls to TalkTalk households - You don't get this with any other provider!

  4. Savings features such as 10% off your line rental and 10% off your bill for paying straight away - Sky and BT don't offer you this.
  5. Exclusive Talk2Go App - make lower cost landline, international and mobile calls.

  6. More free privacy features than any other provider including Voicemail and Caller Display  - BT charge £1.75 per month for each of these services.
  7. Flexible TV content Boots so you only pay for what you actually need, unlike Sky who charge £21.50 per month just for basic TV content.
  8. Great Value Boosts - We have the best value Boosts for international, UK and mobile calling to keep your bills low.

  9. Exclusive TalkTalk Mobile deals - You don't get this with Sky or BT.
  10. My TalkTalk App - Manage your bill from anywhere.

 

Save even more money with TalkTalk

TalkTalk offer some incredibly smart and simple ways to save money, as well as helpful ways to manage your bill so it works for you. Visit our Bill Busters to find out more.

 

Moving home?

If you're moving home, it couldn't be simpler to take your TalkTalk services with you to your new home. Our quick, easy and hassle-free online home move service will help you arrange everything in a few steps and there's no charge for your move. You'll begin a new contract at your new home, which will be between 12 months and 24 months depending on your package and if you need new equipment.

 

Having speed issues? 

You can check the speed of your broadband connection by visiting the service centre using the button below. You'll also find help to troubleshoot any problems and get the best out of your speeds. If you want faster broadband, why not consider upgrading to Fibre? Learn more and check whether it's available for you below.

Test my speed

Check Fibre availability

 

Help us to improve

If you're leaving us because you think we could do better, please tell us and we'll do everything we can to fix it. Visit How do I make a complaint? for details.

 

Renew my contract

  1. Go to My Account and login
  2. Hover your mouse over Extras & upgrades at the top of the screen.
  3. Under the Upgrades section on the far right, click Renew Contract.
  4. If your contract is due for renewal, you’ll see a renewal offer. You can choose to accept this offer by selecting Renew Now followed by Renew, or Contact Us so we can find the right renewal deal or upgrade for you.

 

Not due for renewal yet?

To find out when you can renew your TalkTalk plan, take a look at your welcome pack or renewal letter. If you can’t find them it’s not a problem, please contact us so we can help you.

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