TalkTalk Help

How do I renew my contract online?

Renewing your contract online is simple - if your contract is due for renewal you'll find an offer online which you can sign up to in a few quick steps. If you're looking for your renewal date because you're thinking of leaving us, please get in touch. As a valued customer we don't want to see you go so, but whatever your reason for leaving you’ll need to speak to us on the phone to discuss your account and cancellation. Our dedicated team are here to help so please get in touch on the number below:

Call us now


0870 444 1820

or 0203 441 5550

Free from your TalkTalk phone

Calls from non-TalkTalk lines charged at 3ppm plus your phone company's access charge.


If you're thinking of switching to another provider, it's worth knowing all the facts so you can make the right decision for you. TalkTalk customers save on average £135 vs BT, £179 vs Sky and £186 vs Virgin Media so there are plenty of great benefits of being a TalkTalk customer.


The benefits of being a TalkTalk customer:

  1. When we say totally unlimited we mean it – all our packages are 100% totally unlimited without caps or penalties like BT's £5.60 fee for every 5GB over your usage allowance on capped packages.

  2. Pay the same price even if you're out of contract - BT charge up to £144 per year extra for being out of contract.

  3. Enjoy free calls to all TalkTalk households – natter away to your heart’s content.

  4. Make international calls that don’t cost the earth – add our International Calls and Global Minutes Boosts.

  5. Save on your precious mobile minutes with our new Talk2Go App.

  6. Choose your favourite TV Boosts - dip in & out of the best movies, entertainment and sports for just a month at a time.

  7. Take the TV you love on the go with TV2Go and get hooked on a new series with Netflix.

  8. Take your pick from some of the best value SIM plans in Britain with TalkTalk Mobile.

  9. Get your hands on the latest, superhot smartphones with more data at this price than 02, Vodafone, EE and the rest!

  10. Stay in control of your bills with our simple bill busters.

  11. Enjoy 10% off your line rental with our value line rental option.

  12. We’ve got more free calling features like Voicemail and Last Caller Barring than any other provider - saving you £153.60 a year in calling features vs. BT.


Save even more money with TalkTalk

TalkTalk offer some incredibly smart and simple ways to save money, as well as helpful ways to manage your bill so it works for you. Visit our Bill Busters to find out more.


Moving home?

If you're moving home, it couldn't be simpler to take your TalkTalk services with you to your new home. Our quick, easy and hassle-free online home move service will help you arrange everything in a few steps and there's no charge for your move. You'll begin a new 18 month contract at your new home too.


Having speed issues? 

Fibre rocketYou can check the speed of your broadband connection by visiting the service centre using the button below. You'll also find help to troubleshoot any problems and get the best out of your speeds. If you want faster broadband, why not consider upgrading to Fibre? Learn more and check whether it's available for you below.

Test my speed

Check Fibre availability


Help us to improve

If you're leaving us because you think we could do better, please tell us and we'll do everything we can to fix it. Visit How do I make a complaint? for details.


TalkTalk Awards

We're award winning...

In recognition of our promise to always offer better value, we’ve beaten the likes of BT, Virgin Media & Sky to win several awards. We’re now Best Value Broadband, Phone & TV provider as rated by SimplifyDigital, uSwitch Best TV Provider 2015 and Best Value TV Provider in the MoneySuperMarket Broadband Supers 2015. With plenty of exciting plans to make TalkTalk even better, the awards look set to continue!



Renew my contract

  1. Go to My Account and login.
  2. Hover your mouse over Extras & Offers at the top of the screen.
  3. Under the Upgrades section on the far right, click Renew Contract.
  4. If your contract is due for renewal, you’ll see a renewal offer. You can choose to accept this offer by selecting Renew Now followed by Renew, or Contact Us so we can find the right renewal deal or upgrade for you.

To renew or upgrade your TalkTalk mobile contract, simply visit TalkTalk Mobile Upgrades for details.


Not due for renewal yet?

To find out when you can renew your TalkTalk plan, take a look at your welcome pack or renewal letter. If you can’t find them it’s not a problem, please contact us so we can help you.

Did you find this answer helpful?

Did it save you from having to contact us?


Thank you for your feedback!

Get peace of mind - stay safe online with our award-winning software, HomeSafe. To activate this free service simply login or register for My Account.

Important notice

How can we improve this answer?

Please leave your feedback below. Your comments can help us improve the information on this page.

Unfortunately we cannot respond to individual feedback. For account related enquiries Contact us.

Thank you for your feedback!