TalkTalk Help

1 of 1
Important notice
We’ve been doing lots of work to get our services back up and running for customers. Now, My Account is up and running with the most popular features and it’s possible to buy or upgrade your services online.

How much are calling features?


In 2014 we made Last Caller Barring and Anonymous Caller Reject Privacy Features FREE. These features were previously chargeable at £3.25 & £3.88 per month respectively. 

We provide a range of calling features designed to make your phone do more for you. You can find out about all our calling features below. 

You can add & remove all the calling features below in My Account.


In order to use most of our calling features you will need to use a touch tone phone.


Calling Features Boost - Make it easy to keep in touch

Feature Description
Call Divert Divert your calls to another landline or mobile so you don't have to wait at home for an important call.
Call Waiting Tells you if someone calls while you're on the line and lets you put your current call on hold to take it.
Reminder Call Get us to call and remind you about birthdays, appointments or other special occasions.
Ring Back Don't wait around to get through - if a line's engaged we'll call you back when it's free.
Three-Way Calling Speak to two people at once to make plans or discussions easier.
As part of our Calling Features Boost you get ALL of the above for just £4.10 a month. This Boost is FREE if you're a Plus TV customer.


Voicemail - Never miss a message, it could be important!

You get our standard voicemail service free with your TalkTalk plan - if you don't answer or you're on another call, it plays callers a standard greeting and lets them leave you a message.

But for the personal touch, you can select Voicemail Plus: record a personalised greeting for your callers - and check or listen to your messages from any other phone while you're out! (Please note this is not available on the Simply Broadband package)

With TalkTalk this handy service costs only £2.55 per month.


Standard Features - Get the most out of your phone

Feature Description Cost
141 Dial 141 before your call to hide your number from the person you're calling Free
1470 If you have the "withhold number" service, dial 1470 to override it and send your number Free
1471 Call 1471 to find out the last number to have called you Free
1471 then 3 Callback your last received call without redialling 20p per call, plus usual call cost
1471 then 5 Removes the record of the last number that called you Free
1571 then 0 Call back those who leave you a voicemail 20p per call, plus usual call cost


Privacy Features - Protection from unwanted calls

Feature Description Monthly cost
Anonymous Caller Reject If a caller withholds their number, they won't get through to you Free
Last Caller Barring Bar incoming calls from your last caller without having to find out their number. Block up to 10 numbers at once Free
Caller display / Privacy Pack See who's calling before you answer - and if they're in your phonebook you'll even see their name Free
Withhold Number on all calls Just ask us and well stop your number being seen by recipients when you call them Free


Did you find this answer helpful?

Did it save you from having to contact us?


Thank you for your feedback!

Get peace of mind - stay safe online with our award-winning software, HomeSafe. To activate this free service simply login or register for My Account.

Important notice

How can we improve this answer?

Please leave your feedback below. Your comments can help us improve the information on this page.

Unfortunately we cannot respond to individual feedback. For account related enquiries Contact us.

Thank you for your feedback!