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Installing the Super Safe Boost


Great news, new version coming soon…

Staying protected with our SuperSafe Boost couldn’t be easier. The new software will be ideal for Windows PCs, Apple Mac, iPhone and iPad, Windows Phone and Android users. The good news is we'll be providing additional coverage for your on-the-go devices including mobiles and tablets.

As part of the new version we’ll be launching my SuperSafe account, which allows you to manage the protection of your devices all in one place, bringing you ease and simplicity. This is a great way to keep track of how many licenses you have. Features include banking protection, anti-theft functionality, Firewall and much more. You can feel confident that you’re fully protected and can browse the internet with peace of mind.


Simply sign up and download the Super Safe Boost from My Account.

The Super Safe Boost is only suitable for Microsoft Windows (running XP and above) and Mac computers (running OS X version 10.6.8 Snow Leopard and above). For all other devices e.g. tablets, smartphones etc we recommend activating our Virus Alerts which are free as part of our HomeSafe® package.

If you prefer, you can also download and print the instructions for installing the Super Safe Boost on PC and Mac.

Your computer must be fully up to date before installing the Super Safe Boost. If the computer is not fully up to date then the installation may fail.

Select your Operating system below for installation instructions.


Step 1 of 5: Open the installer

  • Download the file from My Account and then double click the installer icon.

Step 2 of 5: Run the Cleanup Tool

  • When the installer starts click Accept and Scan to start the Cleanup tool.

Security Warning

  • Wait for the scan to complete.


  • Click Continue when the scan has finished.

Enter key


Step 3 of 5 : Accept the license agreement

  • The subscription key should be entered automatically.

    If the subscription key box is empty then copy the key from My Account and enter it now.

Install SSB

  • Click Accept and install to accept the license terms and start the installation.

Real-time Protection

  • The Super Safe boost will now install to the computer.

Real-time Protection


Step 4 of 5: Restart the computer

  • Click the Restart button in the bottom right to restart your computer.

Real-time Protection

  • Once the computer has restarted the installation will continue automatically.

Real-time Protection


Step 5 of 5: Finish and update

  • Once the installation has finished Super Safe will show you that the PC is protected and will start to update the virus and spyware protection.

Real-time Protection

  • Once the latest updates have downloaded your computer will be fully protected.

Real-time Protection


Step 1 of 6: Download and run the installer 

Download the file from My Account and then open the file from your downloads folder.


Step 2 of 6: Accept the license agreement

  • Once the installer starts click Continue.

Click Continue to start the installation.

When you are happy you have read the license, click Agree.


Step 3 of 6: Install for all users

  • Select Install for all users of this computer and then click Continue.

  • Click Install.


Step 4 of 6: Enter your username and password

  • Enter the username and password for your computer and then click Install Software.

  • The installation may take a few minutes depending on how fast your computer is.

  • Once the installation completes click the Close button.

  • A window might pop up to confirm that the firewall is enabled, if it does click Close.


Step 5 of 6: Enter your subscription key

  • If a window pops up asking for the subscription key click on Enter Key.

    If you don't see this window then the key has automatically been accepted and you're ready to use the Super Safe Boost!

  • The subscription key can be found in My Account. Enter the key and click Set.

  • Enter your computer username and password and click OK.


Step 6 of 6: Finish installation

  • Super Safe will update to tell you that the key is valid. Click << Back.

  • A confirmation message will appear to confirm that the computer is protected.

  • You can check the status of the Super Safe boost by clicking the on the purple T icon in your taskbar.


Having problems removing your old security software? Try the removal tool to fix the issue:

Norton McAffee
AVG Kaspersky
Bitdefender trial, and paid Trend Micro

Having problems?

Ask the community


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Get peace of mind - stay safe online with our award-winning software, HomeSafe. To activate this free service simply login or register for My Account.

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