Here are some of the most common questions about our SIM Only mobile plans.
Our range of leading mobile phones and great value plans are exclusively for TalkTalk customers. Not a TalkTalk customer? Sign up online today.
Almost all mobile phones that work in the UK will work with a TalkTalk SIM card. However, there are a couple of things to be aware of…
To see if your handset is locked, just insert your new SIM into your mobile - if it doesn't work straight away, your handset has been locked.
TalkTalk advise you to contact your current network provider and ask for your handset to be unlocked. Unfortunately, we are unable to help directly in the unlocking process and some operators may charge a small fee. A list of the main operators can be found in the table below:
|Vodafone||08700 776 655 (pay as you go)|
|08700 700 191 (pay monthly contracts)|
|O2||0844 809 0222 (pay as you go)|
|0844 809 0202 (pay monthly contracts)|
|Orange||07973 100 450 (pay as you go)|
|07973 100 150 (pay monthly contracts)|
|Tesco||0845 301 4455|
|T-Mobile||0845 412 5000|
|Virgin||0845 6000 789|
|3||0843 373 4444 (pay as you go)|
0843 373 3333 (pay monthly contracts)
We offer two different types of SIM card: a Standard SIM and a Micro SIM. The vast majority of phones still use Standard SIM cards, but some of the newer smartphones now use Micro SIMs.
If you're not sure, then you can measure your old SIM. A Standard SIM measures 25mm by 15mm, and a micro SIM measures 15mm by 12mm.
If you're on a SIM only plan, your BlackBerry will work perfectly fine for all basic calls and texts. If you require BlackBerry services such as BBM, Internet and e-mail, then you will require the Blackberry Boost if you are using a BlackBerry OS7. This also includes an additional 100MB of data!
Most UK mobile and UK landline numbers are included in your monthly allowance; however there are some numbers that are chargeable. You'll find a list of these numbers clearly explained here.
Don't forget calls to Customer Services, voicemail, your TalkTalk landline and any other TalkTalk SIM registered to your account don't use up minutes included with your allowance.