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Issues accessing your @talktalk.net email
Our engineers have identified that some customers are having issues accessing their @talktalk.net email account. This isn't affecting the actual emails, which are still being delivered correctly, more information here
The following steps will help you setup your talktalk.net email address on your Android phone. If you're not sure what your email or password is, you can find them in My Account.
If you've already set up your email account but it's not working, try deleting the account then adding it again. Simply tap Settings, then accounts. Tap your email account, then tap remove account. Once you've deleted it, follow the steps below:
Open Settings. You can do this by either tapping your Menu button and selecting Settings or by simply tapping the Settings icon on the App List
Tap Accounts followed by Add Account.
Tap Email from the account types.
Enter your TalkTalk email address and password and tap Manual setup. If you're not sure what your email or password is, you can find them in My Account.
Tap IMAP account.
Check your incoming server settings match those shown:
Check your outgoing server settings match those shown:
SMTP server: smtp.talktalk.net
Different version of Android have different security options.
If you get an error message or cannot send email set security to "None"
Set your account options, such as how often your Android phone should check for new mail. Tap Next.
Your email account is now set up. You have the option to give your account a name and add a name to be displayed as the email sender. When you're finished tap Done.