TalkTalk Help

Tracking your mobile usage

You can monitor your TalkTalk Mobile usage through My Account or the My TalkTalk App if you have a smartphone (iOS or Android). You'll be able to track how many minutes, texts or data you have used and see your remaining allowance.

At the start of each month mobile data usage can take several days for it to be updated in My Account or via the My TalkTalk App. We recommend you visit All about Mobile Data where you'll find some great information and tips on how to use and control your mobile data throughout the whole month. 

 

 

To view your usage online, follow the steps below:

 

  1. Log into My Account
  2. Select the Mobile tab
  3. Select Show in the Mobile usage & plan details section
  4. Your bundle usage will be displayed on the screen. To view out of bundle usage select View Itemised Usage

You'll notice above the allowance bars the time and date your usage was been updated. Please take into consideration any usage between this time and the current time and date.

Don't have a My Account? Please see our Guide to registering for My Account

My TalkTalk App icon

To view your usage on the My TalkTalk App, follow the steps below:

 

  1. Open the App on your smartphone (iOS or Android)
  2. Select Current usage in the Mobile section and your bundle usage will be displayed on the screen

If you haven't downloaded the App yet or would like some more information, please see About the My TalkTalk App.

SMS and email alert

 

We provide a FREE alert service to all our TalkTalk Mobile customers to help monitor and control your usage. For more information please see our Mobile usage alerts guide.

Did you find this answer helpful?


Did it save you from having to contact us?

tick

Thank you for your feedback!

Get peace of mind - stay safe online with our award-winning software, HomeSafe. To activate this free service simply login or register for My Account.

Important notice

How can we improve this answer?

Please leave your feedback below. Your comments can help us improve the information on this page.

Unfortunately we cannot respond to individual feedback. For account related enquiries Contact us.

Thank you for your feedback!