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At TalkTalk, we aim to make your bills simple and easy to understand. The below points will help explain your regular TalkTalk TV, phone and broadband bill, so it’ll be easier to keep control over your spending. If you need help understanding your mobile bill see About my TalkTalk Mobile bill.
If your bill is more than you were expecting, please refer to your Bill Breakdown in My Account. This will detail all the individual charges that make up your bill. If there is a charge that you were not expecting, please see Common questions about your bill.
If you are using the Talk2Go App, please visit Talk2Go App Billing to see how this will appear on your bill.
This section gives an overview of payments, credits and charges and shows you an example of when the balance is due to be taken.
TIP: When viewing your bill, simply hover your mouse over an information icon Add for more details.
|Payments made||-£68.00 CR|
This section provides detailed information about charges and credits applied to an account
Charges for 0xxxxxxxxx
|Plus TV, Broadband & Phone||18 Apr 2015 - 17 May 2015||£20.00|
|Line Rental||18 Apr 2015 - 17 May 2015||£16.70|
|Total package charges||£36.70|
|TV Rentals||18 Mar 2015 - 17 Apr 2015||£0.00|
|Total TV charges||£0.00|
|No additional broadband charges this month|
|Total broadband charges||£0.00|
|Caller Display||18 Apr 2015 - 17 May 2015||£0.00|
|Phone Calls||18 Mar 2015 - 17 Apr 2015||£16.93|
|Total phone charges||£16.93|
|Total new charges||£53.63|
These are charges or credits for services that have been activated or disconnected part way through your billing period. For more information visit www.talktalk.co.uk/partmonthcharges
These one off charges will not regularly appear in your future bills