TalkTalk Help

Value Line Rental

At TalkTalk, we are always looking for ways to save you money. So, with our Value Line Rental, you can pay your line rental for the whole year in one simple card payment of £141, saving you £50.40 a year.

If you are looking for information on renewing your Value Line Rental, please see Value Line Rental renewal.

How do I sign up for Value Line Rental?

Value Line Rental is available to all TalkTalk line rental customers. You can sign up via My Account under Phone & Broadband / Value Line Rental. You will need to make a one off card payment for the Value Line Rental service at this point.

  1. Log into My Account (Can't log into My Account?)
  2. Click on Extras from TalkTalk then on Value Line Rental
  3. Click on the Buy Now button
  4. Confirm the amount to pay is correct then click Continue
  5. Enter your payment details then click Make payment. Your card provider may prompt you to answer additional security questions
  6. A confirmation screen will be displayed to confirm Value Line Rental has been added to your account


I already have discounted line rental

As you already benefit from a discount on your monthly Line Rental, we recommend you do not purchase our Value Line Rental until this discount expires.



I have package discounts

As long as you don’t have a discount associated with your line rental then you can pay up front for Value Line Rental. If your discount is related to your talk plan you can sign up to Value Line Rental



Does my contract change?

Your contract remains the same. Signing up to Value Line Rental does not affect your contract or your services in any way.



What happens after the 12 months?

You will be contacted to sign up to a further 12 months before the initial period ends. If you choose not to take this deal then you will revert to standard line rental charges.



What happens if I move home?

It's not a problem. If you signed up to Value Line Rental at your current home, you can take this with you to your new home. Our Home Movers team will arrange this for you when you start the home move process.



Will I get any refund if I cancel my Value Line Rental?

No, but you will get a credit upon termination of your TalkTalk package.



What will I be billed for?

The upfront payment will be shown as a one off charge with payment received on the first bill after Value Line Rental has been added.

You will see an entry for Line rental on all 12 bills with a charge of £0.00. If you are a new customer to TalkTalk, you will see a pro-rata amount on your first and last bill.





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