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Parts for the FF installation

Granl
First Timer
Private Message TalkTalk
Message 4 of 4

Can you please let me know when to expect the router and digital voice adapter prior to tomorrow's installation.  Have they even been sent? Is there an issue?

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3 REPLIES 3

Chris-TalkTalk
Support Team
Staff
Private Message
Message 1 of 4

Hi Granl,

 

If you need any further assistance please let us know 


Chris

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KeithFrench
Community Star
Private Message TalkTalk
Message 2 of 4

Hi @Granl 

 

The installers always bring the ONT as that is their property, plus usually the router as well.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 3 of 4

@Granl staff won't be back on here before Monday. 

 

You can check via Chat today. 

 

For staff to follow up, ensure that you have completed your community forum profile details. 

 

Go via your avatar; settings; drop down menu....

 

Add your Talktalk phone number or account number in Personal Information. SAVE CHANGES. 

Gliwmaeden2, a fellow customer.
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