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Important notice
Some customers have reported issues with the TalkTalk set top box freezing at one of the following on-screen messages: "Nearly ready", "Waking up", "Maintenance mode"...
Some customers have incorrectly been sent an email regarding returning their YouView Box or router...
Some mobile customers will be unable to view their latest mobile data usage in myaccount or via the mytalktalk app, affected customers may also not receive an alert for going over their usage limits...
Some customers have reported issues viewing On Demand content on their Sky boxes when connected via a Sky On Demand Connector...
Due to the recent bad weather some customers in the Scotland and Northern England areas may experience delays to their engineer appointments and some disruption to their services.

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