Update 22/04 12:53 - Resolved - Some customers in Scotland with area code 0156 had reported problems with their broadband and Internet TV services.Our engineers believe that this issue has been resolved. We apologise for any inconvenience caused.
Some mobile customers will be unable to view their latest mobile data usage in My Account or via the My TalkTalk app, affected customers may also not receive an alert for going over their usage limits.
Some customers are reporting that their mailbox and folders are appearing empty. We are aware of this issue and are working to resolve it as soon as possible. Latest Update 08/04 09.10: Our engineers have advised that all of the identified affected accounts are now fixed. They are continuing to monitor for any new cases.