Broadband help

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Important notice
Update 09:56 01/04 - Some customers in the Gloucester area are experiencing problems with the phone and broadband service. Traffic is being restored to emergency services first and then remaining services will be restored. If you are affected there is no need to call as engineers are already working to resolve the problems. We apologise for any inconvenience caused during this time.
Updated 16:15 27/02 Fibre customers connected to the Bridgend, Coleraine, Hastings, Londonderry/Meg, Peterborough Central and Upton Park exchanges may experience slow speeds at peak times. If you are affected by this issue don't call, check here and on the Community forums for updates.