TalkTalk Help

If your router is supplied by TalkTalk, the settings below will already be programmed into your router so there is no need to manually enter them. Follow the steps in broadband and wireless setup to connect to your broadband.

If you are using a router which isn't shown in our Supported Devices, you will be prompted to enter certain details when setting up your router. The method for entering the settings may differ depending on your router model, so if you have problems with the router settings, or reaching the page to enter them, please refer to the documentation included with your router or contact the manufacturer.

Note: Some early models of Netgear router (including the DG834 v1 and v2) are not compatible with TalkTalk and may display an error message, even when the correct details are entered.

Router settings

• Username: Your telephone number@talktalk.net, for example 01234567891@talktalk.net (please note if you are a Tiscali or Pipex customer your username will not end @talktalk.net).
• Password: Your TalkTalk broadband password* 
• VPI: 0
• VCI: 38
• MTU: 1432
• DNS settings: Set to obtain automatically (or equivalent) 
• Encapsulation: PPP over ATM (PPPoA) using VC-MUX
• Modulation Type: Auto

Don't know your Broadband username and password?

We sent your TalkTalk broadband username and password to you in a letter when you joined TalkTalk.

If you can't find this letter or can't remember your details, please call our automated password retrieval on 0870 0875 562 at any time FOR FREE from your TalkTalk home phone line or change your password in My Account here

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