TalkTalk's 1571 home phone voicemail service answers calls when you're away from the phone or engaged on another call. You'll know you have a new message in your mailbox because of the interrupted or "stuttered" dial tone on the line.
Please ensure you are using a touch tone phone and have activated this service as below:
You can turn on your home phone voicemail service in My Account.
Select Manage Boosts from the Package and Boosts menu, then choose from the following options:
You can turn off your home phone voicemail service in My Account. Make sure both options (Voicemail & Voicemail Plus) are unticked in the Package and Boosts menu.
You need to do this if you want to use your own answer machine on your home phone.