TalkTalk Help

Set up TalkTalk email in Outlook 2007

Setting up Outlook 2007 to send and receive your TalkTalk emails will depend on whether or not you have used Outlook 2007 on that computer before.

 

Setting up TalkTalk email for Outlook 2007 on a new computer

 

If this is your first time using Outlook 2007, it will automatically run through the steps to set up an email account.

  1. Click the Start globe in the bottom left-hand corner of your screen, then select All Programs, Microsoft Office, and Microsoft Office Outlook 2007.
  2. When you see the Outlook 2007 Startup screen, click Next.

    Outlook 2007 Startup screen
  3. Select Yes to configure your email account and click Next.

    Outlook 2007 Account Configuration screen
  4. Tick the box labelled Manually configure server settings or additional server types at the bottom of the Auto Account Setup screen and click Next.

    Outlook 2007 Add New E-Mail Account screen
  5. Select Internet E-mail and click Next.

    Outlook 2007 Add New E-Mail Account screen
  6. Enter your name as you would like it to appear in emails you send into the Your Name box and enter and your TalkTalk email address into the E-Mail Address box. 
  7. Select IMAP from the Account Type drop-down list.
  8. Enter mail.talktalk.net into the Incoming mail server box.
  9. Enter smtp.talktalk.net into the Outgoing mail server (SMTP) box.
  10. Enter your TalkTalk email address into the User Name box and enter your password into the Password box. Then click Next.
    Note: This is the same email address that you entered in step 6 above.

    Outlook 2007 Add New IMAP E-Mail Account screen
  11. Click Finish.

    Outlook 2007 Congratulations screen

Outlook 2007 is now set up to send and receive your TalkTalk emails.

 

 

Adding TalkTalk email to existing Outlook 2007

 

If you've used Outlook 2007 before, the application won't automatically run through the steps to set up your email account. You'll need to navigate to the account configuration screens yourself. To do this, follow these steps:

  1. Open Microsoft Office Outlook 2007 and select the Tools menu at the top of the screen. Then select Account Settings.

    Outlook 2007 screenshot
  2. Ensure that the E-mail tab is selected (the title should say E-Mail Accounts). Then click New…. This will initiate the account configuration

    Outlook 2007 screenshot
  3. Tick the box labelled Manually configure server settings or additional server types at the bottom of the Auto Account Setup screen and click Next.

    Outlook 2007 Add New E-Mail Account screen
  4. Select Internet E-mail and click Next.

    Outlook 2007 Add New E-Mail Account screen
  5. Enter your name as you would like it to appear in emails you send into the Your Name box and enter and your TalkTalk email address into the E-Mail Address box. 
  6. Select IMAP from the Account Type drop-down list.
  7. Enter mail.talktalk.net into the Incoming mail server box.
  8. Enter smtp.talktalk.net into the Outgoing mail server (SMTP) box.
  9. Enter your TalkTalk email address into the User Name box and enter your password into the Password box. Then click Next.
    Note: This is the same email address that you entered in step 6 above.

    Outlook 2007 Add New IMAP E-Mail Account screen
  10. Click Finish.

    Outlook 2007 Congratulations screen

Outlook 2007 is now set up to send and receive your TalkTalk emails.

 

 
 

 

For support and advice regarding email clients take a look at our email client troubleshooting

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