Shortly after inserting your SIM you'll receive a text message (SMS) from us advising that your new settings are on the way, followed by another message containing the link to download them. The exception to this is a Windows phone where the settings will need to be manually entered. Please see Windows phone settings for step-by-step instructions.
If you don't receive a text message within a couple of minutes for any other manufacturer, please text the word "TALK" to 40127 and we'll resend them to you.
For instructions on checking your settings or manually entering them into your mobile, please select from the below options:
If you're unsure what operating system your phone is, please see our Mobile operating system guide.
Android KitKat - Samsung
Android KitKat - HTC
Android KitKat - Sony
Android KitKat - LG
Android KitKat - Motorola