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Shortly after inserting your SIM you'll receive a text message (SMS) from us advising that your new settings are on the way, followed by another message containing the link to download them. If you've purchased a Windows 8.0, Windows 8.1 or HTC on KitKat directly from TalkTalk Mobile please ignore the text message as your new device will already be set up. If you're a SIM only customer or something isn't working, the settings may need to be manually entered. Please click on the links for set up instructions and settings.
If you don't receive a text message within a couple of minutes for any other operating system, please text the word "TALK" to 40127 and we'll resend them to you.
We want all our customers to be able to use the internet and send multi-media message but have noticed some devices have incorrect settings. If your device has been identified with incorrect settings we'll send you a text message to help you get setup correctly. We just wanted to let you know this is a genuine support message from us at TalkTalk Mobile.
For instructions on checking your settings or manually entering them into your mobile, please select from the below options:
If you're unsure what operating system your phone is, please see our Mobile operating system guide.
Android KitKat - Samsung
Android KitKat - HTC
Android KitKat - Sony
Android KitKat - LG
Android KitKat - Motorola