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Issues accessing your @talktalk.net email
Our engineers have identified that some customers are having issues accessing their @talktalk.net email account. This isn't affecting the actual emails, which are still being delivered correctly, more information here
The following steps will help you setup your talktalk.net email address on your iPhone. If you’re not sure what your email or password is you can find them in My Account.
You might find after updating your iPhone to a newer version of iOS your email account may stop working. Try deleting the account then adding it again. Simply tap Settings, then Mail, Contacts, Calendars and tap your email account. Scroll down and tap Delete Account. Once you've deleted it, follow the steps below:
On your iPhone home screen tap the Settings icon.
Select Mail, Contacts, Calendars.
Select Add Account.
Select Add Mail Account.
On this page you need to complete the following Sections:
If you see this message, tap Next.
Choose IMAP which will turn blue when selected.
Check your details match the following:
Incoming Mail Server: mail.talktalk.net
Outgoing Mail server: smtp.talktalk.net
If you see this message tap Yes.
This screen confirms the account is added. To connect to your TalkTalk email on your mobile network, you'll need to change the SMTP settings. Tap your TalkTalk account.
Tap the TalkTalk SMTP server.
Change your details to the following:
Your TalkTalk email is now set up. To check for mail tap the Mail icon, and if you want to have alerts for mail simply set the Badge App icon in the Notification Centre and this will show you how many unread messages there are.
If you have any problems, head over to Apple's iPhone support site for more detailed help and troubleshooting.