TalkTalk Help

Setting up TalkTalk email on iPhone

The following steps will help you setup your email address on your iPhone. If you’re not sure what your email or password is you can find them in My Account.

You might find after updating your iPhone to a newer version of iOS your email account may stop working. Try deleting the account then adding it again. Simply tap Settings, then Mail, Contacts, Calendars and tap your email account. Scroll down and tap Delete Account. Once you've deleted it, follow the steps below:

Important notice

Please note: Some Apple devices may setup IMAP or POP3 incorrectly. You may find that if you try and setup IMAP on your device it could use POP3 and vice versa. For more information regarding this setup take a look at Apple support for this issue.


Step 1 of 15

On your iPhone home screen tap the Settings icon.

Tap Settings

Step 2 of 15

Select Mail, Contacts, Calendars.

Select Mail, Contacts, Calendars


Step 3 of 15

Select Add Account.


Select Add Account

Step 4 of 15

Select Other.

Select Other



Step 5 of 15

Select Add Mail Account.

Select Add Mail Account

Step 6 of 15

On this page you need to complete the following Sections:

  • Name - Your name needs to go in here.
  • Email - Your email address.
  • Password - This is your email password, remember this is is case sensitive, if you don't remember your password you can check and manage your email addresses in MyAccount.
The Description Field is auto populated. When complete select Next which will be highlighted.
Complete Details and select Next


Step 7 of 15

If you see this message, tap Next.



o2 message

Step 8 of 15

Choose IMAP which will turn blue when selected.



These are the details that have been entered select Save

Step 9 of 15

Check your details match the following:

Incoming Mail Server:

Outgoing Mail server:

Tap Save.


Check details


Step 10 of 15

If you see this message tap Yes.


Save Changes


Step 11 of 15

This screen confirms the account is added. To connect to your TalkTalk email on your mobile network, you'll need to change the SMTP settings. Tap your TalkTalk account.

This Screen confirms Account added


Step 12 of 15


How to check Mail


Step 13 of 15

Tap the TalkTalk SMTP server.



Step 14 of 15

Change your details to the following:

  • Username: Enter your TalkTalk email address
  • Password: Enter your TalkTalk email password, if you dont remember your password you can check and manage your email addresses in MyAccount.
  • Authentication: Select "Password" from the list of options
  • Server Port: 587

Tap Done.

Change settings


Step 15 of 15

Your TalkTalk email is now set up. To check for mail tap the Mail icon, and if you want to have alerts for mail simply set the Badge App icon in the Notification Centre and this will show you how many unread messages there are.

If you have any problems, head over to Apple's iPhone support site for more detailed help and troubleshooting.

How to check Mail



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