TalkTalk Help

Setting up TalkTalk email on iPhone

The following steps will help you setup your talktalk.net email address on your iPhone. If you’re not sure what your email or password is you can find them in My Account.

You might find after updating your iPhone to a newer version of iOS your email account may stop working. Try deleting the account then adding it again. Simply tap Settings, then Mail, Contacts, Calendars and tap your email account. Scroll down and tap Delete Account. Once you've deleted it, follow the steps below:

 

Step 1 of 15

On your iPhone home screen tap the Settings icon.

Tap Settings
 

Step 2 of 15

Select Mail, Contacts, Calendars.

Select Mail, Contacts, Calendars

 

Step 3 of 15

Select Add Account.

 

Select Add Account
 

Step 4 of 15

Select Other.

Select Other

 

 

Step 5 of 15

Select Add Mail Account.

Select Add Mail Account
 

Step 6 of 15

On this page you need to complete the following Sections:

  • Name - Your name needs to go in here.
  • Email - Your email address.
  • Password - Remember this is is case sensitive.
The Description Field is auto populated. When complete select Next which will be highlighted.
Complete Details and select Next

 

Step 7 of 15

If you see this message, tap Next.

 

 

o2 message
 

Step 8 of 15

Choose IMAP which will turn blue when selected.

 

 

These are the details that have been entered select Save
 

Step 9 of 15

Check your details match the following:

Incoming Mail Server: mail.talktalk.net

Outgoing Mail server: smtp.talktalk.net

Tap Save.

 

Check details

 

Step 10 of 15

If you see this message tap Yes.

 

Save Changes

 

Step 11 of 15

This screen confirms the account is added. To connect to your TalkTalk email on your mobile network, you'll need to change the SMTP settings. Tap your TalkTalk account.

This Screen confirms Account added

 

Step 12 of 15

Tap SMTP.

How to check Mail

 

Step 13 of 15

Tap the TalkTalk SMTP server.

SMTP

 

Step 14 of 15

Change your details to the following:

  • Username: Your TalkTalk email address
  • Password: Your TalkTalk email password
  • Authentication: Password.
  • Server Port: 587

Tap Done.

Change settings

 

Step 15 of 15

Your TalkTalk email is now set up. To check for mail tap the Mail icon, and if you want to have alerts for mail simply set the Badge App icon in the Notification Centre and this will show you how many unread messages there are.

If you have any problems, head over to Apple's iPhone support site for more detailed help and troubleshooting.

How to check Mail

 

 

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