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The following steps will help you setup your talktalk.net email address on your iPhone. If you’re not sure what your email or password is you can find them in My Account.
You might find after updating your iPhone to a newer version of iOS your email account may stop working. Try deleting the account then adding it again. Simply tap Settings, then Mail, Contacts, Calendars and tap your email account. Scroll down and tap Delete Account. Once you've deleted it, follow the steps below:
On your iPhone home screen tap the Settings icon.
Select Mail, Contacts, Calendars.
Select Add Account.
Select Add Mail Account.
Please note: Some Apple devices may setup IMAP or POP3 incorrectly. You may find that if you try and setup IMAP on your device it could use POP3 and vice versa. For more information regarding this setup take a look at Apple support for this issue.
On this page you need to complete the following sections:
The Description Field is auto populated. When complete select Next which will be highlighted.
If you see this message, tap Next.
Choose IMAP which will turn blue when selected.
Check your details match the following:
If you see this message tap Yes.
You will see the following IMAP summary page, tap Save.
This screen confirms the account is added. To connect to your TalkTalk email on your mobile network, you'll need to change the SMTP settings. Tap your TalkTalk account.
Tap the TalkTalk SMTP server.
Change your details to the following:
Username: Enter your TalkTalk email address.
Password: Enter your TalkTalk email password, if you don't remember your password you can check and manage your email addresses in My Account.
Authentication: Select Password from the list of options.
Server Port: 587
The Use SSL option should be enabled.
Press the home button to get back to the main menu.
During this process, you may see a screen saying "timed out", if you do, tap OK, Done and then Save.
Your TalkTalk email is now set up. To check for mail tap the Mail icon, and if you want to have alerts for mail simply set the Badge App icon in the Notification Centre and this will show you how many unread messages there are.
If you have any problems, head over to Apple's iPhone support site for more detailed help and troubleshooting.
We highly recommend using IMAP when setting up your TalkTalk email on your iPhone. When it comes to deleting your emails, IMAP will allow you to delete your mail both on your mobile device and server in one step. If you would like to delete your emails from both the server and webmail, IMAP will allow you to do this by following the below steps:
Got a problem or a question? then why not speak to one of our community executives.