No internet all day

[RebeccaO]

My internet has been down all day 

router flashing orange 

connection line test says there are problems with phone line 

[Debbie-TalkTalk]

Hi @RebeccaO 

The fault is now showing as resolved and the line is showing in sync and connected.

Is everything working ok now?

[Debbie-TalkTalk]

Hi RebeccaO

This fault is still with the engineers, no additional updates provided at the moment sorry.

[Debbie-TalkTalk]

Hi RebeccaO

Thank you 🙂

This fault is linked to an outage in your area and is being investigated by the engineers.

I will check on this again later this afternoon and I will post back here with any additional updates.

Thanks again.

Debbie

[RebeccaO]

Thanks

hage updated profile with details thanks 

sorry new to this!

[Debbie-TalkTalk]

Hi RebeccaO

I've edited your post to remove the landline number, please can you only add this to your Community Profile.

Thanks

Debbie

[RebeccaO]

Thanks Debbie -REMOVED

[Debbie-TalkTalk]

Hi RebeccaO

I'm sorry to hear this.

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie