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TV Support

For help with your TalkTalk TV box, channels and apps.

Now and netflix

Staciejeffrey
First Timer
Private Message TalkTalk

on ‎18-04-2024 03:50 PM

Message 23 of 23

I re contracted my full fibre. And added netflix and now ..I haven't recieved the emails to activate the services they keep saying its stick on there system...so I'm getting no help from talktalk 

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22 REPLIES 22

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎23-04-2024 08:44 AM

Message 21 of 23

Hi @Staciejeffrey 

 

The Loyalty Team have advised they cannot help with this and there is a stuck order.  I've raised an internal ticket here to our support teams to see if they can manually move the ticket to completed.

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎22-04-2024 08:36 AM

Message 22 of 23

Hi

 

I've requested our Loyalty Team contact you directly and they will call within 48hrs.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes
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