Get expert support with your Fibre connection.
on 02-05-2024 10:48 PM
Is it possible to "arrange for Wi-Fi optimisation technology to be switched off" on my line please?
I set it to a free channel on the spectrum (channel 5) then when I trouble shoot my raspberry pi connection drop I spot it has changed back to 5. From a different post I see it's possible for Talk talk to turn off the 'optimisation' that is possibly causing this with my SG4K100174 hub?
yesterday
Morning,
How are you getting on? Do you still need assistance with this?
Thanks
Michelle
Monday
You should never use channel 5 in the 2.4GHz band, only 1, 6 or 11. This might be why WiFi optimisation wants to move your channel.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
on 10-05-2024 07:39 AM
Do you still need help with this?
on 08-05-2024 01:31 PM
on 03-05-2024 07:05 AM
Hi Geofaf
I'm sorry to hear this.
Can I just check, have you recently tried rebooting the router?